Deaf Culture 101 for Real Estate Agents: Inclusive Practices for Better Service

Description

This session will cover cultural norms in Deaf Culture, including best practices for working with deaf or hard-of-hearing clients, how to advocate for them, and when an interpreter should be present versus when it is just a conversation. This session will also explore real-world scenarios and communication strategies that empower real estate agents to build trust and rapport with deaf and hard-of-hearing clients. Attendees will leave with practical tools to foster inclusivity, avoid common missteps, and confidently navigate conversations and transactions with cultural sensitivity.